We build Novo. Novo recovers revenue your voicemail loses.
Texas HVAC contractors lose 15–20 calls a week to voicemail — after-hours, weekends, lunch rush. That's revenue walking out the door. We stop it.
How it started
Tommy Premeaux grew up around service businesses. He watched shop owners lose thousands every month because calls went to voicemail after 5pm. The customer called a competitor. The job disappeared. Nobody knew until the P&L came back light.
The problem wasn't the techs. It wasn't the dispatcher. It was the phone. When the shop closed, the phone became a liability. Every ring was a customer with a broken AC at 8pm on a Saturday — and nobody to answer it.
Novo was built to be the answer. 24/7. Speaks HVAC. Books directly into your calendar. Forwards emergencies to your on-call tech. Backs up your front desk during the day.
The deal
$10,000/year. Flat. No monthly. No per-call. No hidden fees.
14-Day Prove-It. Novo goes live on your line. Real calls. Real bookings. Day 14, you look at the call log and decide. Works → $10K flat. Doesn't → we disconnect. No invoice.
5-client cap. We limit active clients to maintain quality. Every shop gets full attention.
Houston, Dallas, Fort Worth, San Antonio, Austin. Only. Houston (Katy, Sugar Land, The Woodlands, Spring, Pearland, Cypress), Dallas, Fort Worth, San Antonio, Austin.
What Novo does for your shop
Answers every call 24/7
After-hours, weekends, holidays, lunch rush. Novo picks up on the first ring. Speaks HVAC. Asks the right questions.
Books directly into your calendar
Checks your live schedule in real-time. Finds an open slot. Books the appointment. Sends confirmation text.
Forwards emergencies immediately
AC dead at 10pm? Novo detects urgency, flags it, routes to your on-call tech. Customer doesn't wait until Monday.
Backs up your front desk
During business hours, Novo catches overflow calls when your dispatcher is on another line. Nothing goes to voicemail.
Ready to find out what voicemail is costing you?
Houston, Dallas, Fort Worth, San Antonio, Austin. Only. 5 active clients. $10K/yr flat.