Question 1

What is Novo and how does it work?

Accepted Answer

Novo is a 24/7 Revenue Recovery agent that answers every after-hours call, books appointments directly into your calendar, qualifies leads, forwards emergencies, and backs up your front desk during business hours. Built for Texas HVAC contractors who lose revenue to voicemail.

Question 2

How much does Novo cost?

Accepted Answer

Novo costs $10,000 per year flat. No monthly payments. No per-call charges. No hidden fees. One booked job typically pays for the entire year. We cap at 5 clients to maintain quality.

Question 3

What is the 14-Day Prove-It?

Accepted Answer

The 14-Day Prove-It is risk-free: Novo goes live on your line for 14 days. You see real calls answered, real appointments booked. Day 14 you review the call log and decide. If it works — $10K flat for the year. If it does not — we disconnect. No invoice.

Question 4

Is Novo only for Texas HVAC contractors?

Accepted Answer

Yes, Novo is currently exclusive to Texas HVAC contractors in Houston, Dallas, Fort Worth, San Antonio, and Austin. We limit the program to 5 active clients to ensure every shop gets full attention. Expansion to other trades and cities is planned.

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